privacy policy

1. Scope of application

This policy applies to EYY official website, Windows, macOS, Android, iOS clients and related accounts, synchronization and customer support services. Third-party websites or platforms handle information in accordance with their own privacy rules.

2. Information that may be processed

• Account information:When registering, logging in or using synchronization functions, account identification and necessary verification information may be processed.
• Device and log information:In order to ensure operation and troubleshooting, the device type, system version, client version, network status, error log and operation time may be processed.
• User Content:The words, pictures, files and classification information that you actively save or synchronize will only be processed within the scope required to realize the corresponding functions.
• Supporting information:The text, screenshots, email and problem description you provide when contacting customer service.
• Transaction information:Membership purchases may be completed through third-party payment channels, and we only process necessary order status within the scope required to provide membership benefits and verify orders.

3. Purpose of information use

Relevant information may be used to provide account, synchronization and quick reply functions, maintain service security and stability, handle inquiries and failures, improve product experience, fulfill transaction and legal obligations, and send necessary service notifications after authorization.

4. Permissions and local data

Clients only request system permissions when required for the corresponding function, such as storage or file access. Some words and local files can be saved only on your device; whether they are synchronized depends on the functions you use, account status and settings.

5. Sharing, Transfer and Disclosure

We will not provide information to external parties for the purpose of selling users' personal information. It may be shared or disclosed within the legal, proper and necessary scope only when providing necessary technical services, obtaining your authorization, completing mergers and reorganizations, or when required by laws, regulations and competent authorities.

6. Preservation and security

We take reasonable technical and administrative measures to prevent unauthorized access, disclosure, alteration or loss and retain information for as long as necessary to fulfill the purposes of the processing. Internet services cannot guarantee absolute security, please properly protect your account and device.

7. Your rights

Within the scope permitted by applicable laws, you can query, correct, delete relevant information, withdraw authorization, cancel your account or raise privacy issues. After some information is deleted, related functions may no longer be available.

8. Protection of minors

EYY is mainly aimed at users with full capacity for civil conduct. Minors should use services under the guidance and consent of their guardians.

9. Policy updates

When product features or legal requirements change, we may update this policy and indicate the new update time on this page. Significant changes will be notified through appropriate means.

10. Contact us

If you have any questions about this policy or the processing of personal information, please contactContact uspage or send an email to Message@88.com。