Lightweight and simple
Redundant steps are reduced, commonly used functions are easy to discover, and new users do not need complicated training.
About us
Make repetitive tasks simple,Make service more comfortable
EYY focuses on convenient and practical efficiency tools, hoping to use clear and lightweight products to help customer service staff type less repetitive words and find the correct reply faster.
our story
Starting from a real and high-frequency problem
2016Continued focus on customer service efficiency tools
Front-line customer service will repeatedly answer similar questions about logistics, after-sales, product information, etc. every day. Re-typing is not only time-consuming, but also prone to omissions due to fatigue. EYY therefore centrally manages commonly used text, pictures and files, allowing customer service to quickly input or send them next to the chat window.
We believe productivity tools should not add new learning burdens. The product is based on the principles of simplicity, ease of use, and affordability, allowing individual customer service personnel to get started quickly, and making it easier for teams to create unified and maintainable conversational content.
From Windows to macOS, Android and iOS, EYY continues to optimize the cross-platform experience, allowing commonly used replies to be easily called in different work scenarios.
product concept
Simple, but not crude
Every function is designed around the real workflow of customer service.
Easy to use and practical
Solve everyday problems around speaking, files, search, and quick sending.
Friendly and reliable
Help customer service improve speed while retaining accurate, natural, and warm communication.
Products and Resources
From tools to methods, we will accompany you to continuously improve efficiency
Cross-platform quick reply tool
Manage commonly used phrases and files, support search, classification and quick sending, adapting to a variety of customer service chat scenarios.
View each platform versionComplete tutorials and customer service efficiency methods
From product installation, quick operations to reply template library construction, we provide content that can be directly practiced.
View full tutorial