Quick reply, send with one click
Pre-organize text, pictures and files and send them with one click during chat, so you can quickly respond to customers even during peak periods.
The efficiency choice of 150,000 customer service workers
Let customer service respond faster,
It’s also warmer
EYY customer service chat assistant helps you organize commonly used words, pictures and files, send them with one click, search quickly, and synchronize multiple people, making repeated replies easy and simple.
- Basic functions are permanently free
- Local data secure storage
- Continuously update and adapt
Support common customer service chat tools
- Enterprise WeChat
- Thousand cattle
- Pinduoduo
- Doudian
Real product interface
Reply to customers without having to type repeatedly
EYY will be posted next to the chat window, and commonly used phrases can be easily used. There is no need to switch back and forth between chat and reply.
Core functions
A quick reply tool that customer service uses every day
Designed around real customer service scenarios, from quick reply to team conversation management, it reduces repetitive operations and improves service efficiency and response quality.
Search using words and find it immediately
Multi-keyword search, color tags and bookmark classification, thousands of customer service words are still clear and orderly.
Shared by multiple people, synchronized in real time
The team shares a set of standard responses. After the administrator updates, members are synchronized in a timely manner, and the service caliber is more unified.
Automatically adsorb chat window
Supports tools such as WeChat, Qiwei, Qianniu, Pinduoduo, and Doudian, without the need to frequently switch windows.
Picture, text and document reply
Put product pictures, after-sales instructions and commonly used documents into the chat library and send them directly when needed.
Can be used on computers and mobile phones
Supports Windows, macOS, Android, and iOS to keep working on your favorite devices.
Easy to get started
Start efficient customer service response in three steps
No complicated setup is required and it can be used within minutes of downloading.
- 1
Download and install
Choose from Windows, macOS, Android, or iOS.
- 2
Organize common expressions
Import existing content, or create reply categories based on customer service scenarios.
- 3
Send with one click while chatting
Open the customer service software, and EYY will accompany you next to the chat window.
In the past, you had to type repeatedly to reply to the same question. Now, you can post frequently used content in just one click, and new members of the team can get started quickly.
Help and Blog
Customer service efficiency and usage skills
Help teams use customer service chat assistants faster through practical tutorials and scenario articles.
EYY Download and Setup Guide for First-Time Users
Choose the correct EYY version, complete installation, sign in, create a test reply template, and send your first response in a real chat window.
Telegram Quick Reply Guide with EYY
Build an efficient Telegram support workflow by identifying common questions, organizing reply templates, adding searchable keywords, and testing delivery.
Manage WhatsApp, Telegram, and LINE Replies with EYY
Use core reply templates, platform-specific variations, and compatibility checks to keep support responses consistent across WhatsApp, Telegram, and LINE.
Start today and make every customer service reply easier
Basic functions are permanently free and can be used after downloading and installing.